FAQs
What makes Prime Nails different from other press-on nails?
Prime Nails are designed to be durable, reusable, and easy to apply. Our premium press-on nails provide a salon-quality look at a fraction of the cost, with a wide variety of styles to suit every mood and occasion.
How long do the nails last?
With proper application, Prime Nails can last up to 2 weeks. Reusable sets can be reapplied multiple times, giving you incredible value and versatility.
What’s included in each nail set?
Each set includes a full range of nail sizes, adhesive tabs, glue, a mini nail file, and a cuticle stick—everything you need for a flawless application.
Are your nails safe for natural nails?
Absolutely! Our nails are designed to be gentle on your natural nails and easy to remove without causing damage when used as directed.
How do I apply the nails?
We’ve made it simple! Clean and prep your nails, choose the right sizes, apply the adhesive or glue, and press on the nails firmly for a few seconds. Detailed instructions are included with every set.
Can I remove and reuse the nails?
Yes! To remove, soak your nails in warm soapy water or use an acetone-free remover to gently loosen the adhesive. Once removed, clean off any residue, and your nails will be ready to reuse!
Do you offer free shipping?
Yes, we offer FREE U.S. shipping on orders over $40.
What is your return and replace policy?
We accept returns and replacements for eligible items within 30 days of delivery.
- Defective or Damaged Items: If your product is defective, damaged, or doesn’t match the description, you can request a return or replacement. Please provide a description of the issue along with photos.
- Incorrect Items: If the wrong item was shipped, we’ll replace it with the correct product at no additional cost.
- Change of Mind: If you change your mind, unused, unopened items in their original packaging can be returned. Please note that shipping costs for returns in this case are the customer’s responsibility.
For full details, visit our Return & Replace Policy.
Do you offer international shipping?
We currently ship to the U.S. and Bermuda. If you’re located in another country, please contact us at hello@getprimenails.com to request a shipping quote. We’ll do our best to accommodate your needs!